Privacy Policy

Privacy Policy

 

If you are our customer, newsletter subscriber or website visitor, you are entrusting us with your personal data. We are responsible for their protection and security. So please familiarise yourself with the data protection, policies and rights you have in relation to the GDPR (General Data Protection Regulation).

 

 

 

Who is the administrator?

 

We are Smarter Engines, s.r.o., company ID 08330158, with registered office at Blučina 627, Blučina, 664 56, registered in the Commercial Register of the Regional Court in Brno, Section C, Insert 113116, which operates the website www.smarterengines.cz. We process your personal data as a controller, i.e. we determine how the personal data will be processed and for what purpose, for how long and we select any other processors who will assist us with the processing of this data.

 

 

 

Contact details

 

If you wish to contact us in the course of processing, you can contact us by email: info@smarterengines.cz.

 

 

 

Declaration

 

We declare that, as the controller of your personal data, we comply with all legal obligations required by applicable legislation, in particular the Data Protection Act and the GDPR, and therefore that:

 

we will only process your personal data on the basis of a valid legal ground, in particular a legitimate interest, the performance of a contract, a legal obligation or consent,

 

we comply with the information obligation under Article 13 of the GDPR before we start processing personal data,

 

enable and support you in exercising and fulfilling your rights under the Data Protection Act and the GDPR.

 

 

 

Scope of personal data and purposes of processing

 

We process personal data that you entrust to us for the following reasons (to fulfil these purposes):

 

 

● provision of services, performance of a contract

we need your personal data in the following scope: name, surname, address, telephone, e-mail for the performance of the contract (delivery of goods, sending order information).

 

● bookkeeping

If you are a customer, we necessarily need your personal data (billing data) to comply with the legal obligation to issue and record tax documents.

 

● marketing - sending newsletters

We use your personal data (email and name), gender, what you click on in the email and when you open it most often for the purpose of direct marketing - sending you commercial communications. If you are a customer, we do this out of legitimate interest, as we reasonably assume that you are interested in our newsletters, and for a period of 30 years from your last order.

If you are not our customer, we only send you newsletters on the basis of your consent, for a period of 30 years from the date of issue. In either case, you can withdraw this consent by using the unsubscribe link in any email sent to you.

 

● We measure your satisfaction with your purchase through email questionnaires

These are sent to you every time you make a purchase with us, unless you refuse to receive our commercial communications or withdraw your previously granted consent in accordance with Section 7(3) of Act No. 480/2004 Coll. on certain information society services.

 

Cookies

 

When you browse our website, we record your IP address, how long you stay on the site, which products you view and from which page you come to our website. We see our use of cookies to measure site traffic and to personalise the display of the website as a legitimate interest of the administrator, as we believe this data can provide us with facts to improve our services.

 

Cookies for targeted advertising will only be processed with your consent according to your browser settings. We use them to be able to reach you again with a precisely targeted product or service. We use the following platforms to process cookies for targeted advertising with whom we have a valid data protection agreement or contract:

• Sklik of Seznam.cz, a.s.,

• Ads by GOOGLE Ireland Limited

• Facebook Ireland Limited
  

Our website can also be browsed in a mode that does not allow the collection of personal data. You can disable the use of cookies in your browser.

 

 

 

Security and privacy

 

We protect your personal data as far as possible by using modern technologies that are up to date with the state of the art. We protect it as if it were our own. We have adopted and maintain all possible (currently known) technical and organizational measures to prevent the misuse, damage or destruction of your personal data.

 

 

Transfer of personal data to third parties

 

 

Our employees and associates have access to your personal data.

 

For specific processing operations that we are unable to provide ourselves, we use the services and applications of processors who are even better at protecting data than we are and who specialise in that processing.

 

These providers are from the following industries:

• transportation and transport services

• accounting and tax offices

• technology companies providing web operations and administration

• online agencies and platforms

 

We may decide to use other applications or processors in the future to facilitate and improve the quality of processing. However, we promise you that in such a case, we will place at least the same demands on the processor in terms of security and quality of processing as we do on ourselves.

 

 

 

Data transfer outside the European Union

 

All processing of personal data will be carried out within the EU.

 

 

 

Your rights in relation to data protection

 

 

You have a number of rights in relation to data protection. If you wish to exercise any of these rights, please contact us via info@smarterengines.cz.

 

You have the right to information, which is already fulfilled by this information page with the personal data processing policy.

 

Thanks to the right of access, you can challenge us at any time and we will document within 30 days what personal data we are processing and why.

 

If something changes or you find your personal data outdated or incomplete, you have the right to have your personal data completed and amended.

 

You can exercise your right to restrict processing if you believe that we are processing your data inaccurately, if you believe that we are processing unlawfully but do not want to delete all of your data, or if you have objected to the processing. You can limit the scope of personal data or the purposes of processing. (For example, by unsubscribing from the newsletter you limit the purpose of processing for sending commercial communications.)

 

Right to portability

If you would like to take your personal data and transfer it to someone else, we will follow the same procedure as when you exercise your right of access - the only difference is that we will deliver the information to you in machine-readable form. Here we need at least 60 days.

 

Right to erasure (to be forgotten)

Your next right is the right to erasure (to be forgotten). We don't want to forget you, but if you wish, you have the right to do so. In this case, we will delete all your personal data from our system and from the system of all sub-processors and backups. We need 90 days to secure the right to erasure.

 

In some cases, we are bound by a legal obligation and, for example, we must keep records of tax documents issued for a period of time specified by law. In this case, we will therefore delete all such personal data that is not bound by another law. We will inform you by e-mail when the deletion is completed.

Complaint to the Data Protection Authority

If you feel that we are not treating your data in accordance with the law, you have the right to contact the Data Protection Authority at any time with your complaint. We would be very happy if you first inform us of this suspicion so that we can do something about it and correct any wrongdoing.

 

Unsubscribing from newsletters and commercial communications

We send you emails with inspiration, articles, products and services, if you are a customer, based on our legitimate interest.

 

If you are not yet a customer, we only send them to you on the basis of your consent. In either case, you can stop receiving our emails by pressing the unsubscribe link in each email sent.

 

Secrecy

We would like to assure you that our employees and associates who will process your personal data are obliged to maintain confidentiality of personal data and security measures, the disclosure of which would compromise the security of your personal data. This confidentiality shall continue even after the end of the contractual relationship with us. Your personal data will not be released to any other third party without your consent.

 

 

 

This data processing policy applies from 25 May 2018 and replaces the previous Privacy Policy.